NSDP Rehnuma (رہنما, "guide") is NSDP's own AI assistant. It is open day and night on nsdp.pk and in your panel: the round green button with the NSDP crest at the bottom right of the screen.
What you can ask
| You are | Try asking |
|---|---|
| A student | "Recommend a course for me", "Graphic design ka on-campus course Lahore mein?", "How is my progress?", "Am I eligible for a laptop?", "How do I get my certificate?" |
| An instructor | "How do I create a course?", "Where is my course in review?", "How much have I earned?", "How do I request a payout?" |
| A campus | "How do I add a new batch?", "Summary of my batches", "How do I put forward a teacher?" |
| An affiliate partner | "What is my referral link?", "How much commission have I earned?", "Which courses should I promote?" |
| A company | "How do I post a job?", "Can I post a free internship?" |
What an answer looks like
- A short, direct answer to what you asked, in plain words.
- When it helps, up to three course cards (format, fee, dates, admission) and one to three buttons that open the right page.
- Thumbs up or down under each answer: tell NSDP whether it helped.
Your privacy
- It only reads your own records (your courses, fees, certificates, earnings, batches or referral link). It never shows anyone else's.
- Never type passwords, OTP codes, card numbers or your CNIC. If you do, they are removed before the chat is saved.
- Chats are kept for NSDP's quality checks for a limited time, then deleted.
Talking to a person
Step 1: Ask for a person in the chat
For example "I want to talk to a human", "agent se baat karni hai", "insaan se baat karwa dein" or "I have a complaint".
Step 2: Get your ticket number
The chat confirms it straight away. Your chat is attached, so you do not need to repeat it.
Step 3: A team member can join the chat
Their replies show their name and an NSDP team badge, right in the same chat. If you are away, we email you a link back to it.
Step 4: Or press Talk to a person
The button at the top of the chat opens a short form: your name, email, optional phone, the topic, your message, how you want us to contact you (email, phone or WhatsApp) and the best time. You get a ticket number straight away; we usually reply within 1 working day.
Opening the chat starts a new conversation; your earlier ones are under Previous chats in the same menu.
Am I talking to a person?
No. NSDP Rehnuma is NSDP's own AI assistant. If you ask, it says so, and it can pass your question to a person on NSDP's team at any time.
Why was an answer very short?
It answers only what you asked. Ask a follow-up question for more detail, or ask for a person.
I do not see the green button.
NSDP can switch the chat on or off for each panel. If it is off, use the help centre or contact NSDP support.