Getting started
Getting help
Where to look first, and who to contact for what: your course's discussion, NSDP Rehnuma and its tickets, NSDP's helpline, WhatsApp and email, and disputes for campuses and teachers.
Choose a help centre
- Getting started
NSDP Rehnuma, NSDP's AI assistant
Ask NSDP Rehnuma, NSDP's own AI assistant, about courses, campuses, admissions, schemes and your own account, in English, Urdu or Roman Urdu, and ask for a person whenever you need one.
- Account & security
Which emails you get and how to stop them
The emails NSDP sends you, which ones you can stop (bulk emails, partner referral emails) and which you can't, how the Manage notifications page works for sign-in code emails, and what to do if emails stop arriving.
- Affiliate partners
Invitation links and adding a role to your account
What happens when you join NSDP through a partner's invitation link: that partner becomes your permanent partner and follows every account you add later. Also how the Join links add an instructor or partner panel to the login you already have.
- Payouts & money
How campus payouts work
Your campus earns a share of every paid seat in its in-person batches. Learn how the share is worked out, why it waits in reserve, the minimum payout and how a payout request moves from NSDP review to payment.
- Payouts & money
Reading your campus payout figures
What each figure on Payouts → Overview means: Available, In reserve, In a request, Paid out, your share, the reserve period, the next release and every column of the earnings register.
- How the share is computed…NSDP may instead use Amount paid, less affiliate commission or List price (before discounts). Apply your share…
- Why is a share smaller than the percentage suggests?…on is lower than the seat price (an affiliate commission or a discount), or the cap applied because the school…