Choose a help centre
How lessons are marked complete, how your progress percentage is worked out, and why some sections and lessons open later than others: every lock message explained, plus what happens when access expires.
Joined NSDP through someone's invitation link or code? When the bonus is on, you get one extra course for free (Freelancing: Earn Online with Fiverr & Upwork) after you complete your first course. Your course fees stay the same.
A programme (bundle) groups several courses into one enrolment. See how your programmes are listed, why courses inside a programme open one after another, and how programme certificates work.
Every page of the student portal in one list: what it is for, where it is in the menu and the guide that explains it in full.
What each part of your student portal shows: the menu, the welcome area and its four figures, your learning journey, your course cards and the panels beside them, and why some menu items may be missing.
How to take a quiz, read your result and try again, how passing completes the lesson, and how to submit an assignment, attach files, resubmit and see your marks and feedback.
Rate a course once you finish it (or reach halfway through a self-paced course), and a class once it is over. One tap on the stars is enough; details are optional. NSDP checks every review before it appears on the NSDP website, and you can edit yours once.
How to open a course, find your way around the course page and the lesson player, what each lesson type looks like, how to download resources and move between lessons, where the certificate, discussion and announcements sit, and what to do when a lesson won't open.
How to order a printed, stamped hard copy of your NSDP certificate on the NSDP website, how it is printed and delivered, and how to get a certificate for a course you took before the current portal.
How you earn a certificate for a course, a programme bundle or a live batch, where to find it, how to download, print or share it, and what to do when one is missing.
