Getting started
Talking to a person on NSDP's team in the chat
Ask for a person in the NSDP Rehnuma chat and a member of NSDP's help desk can join the same chat and reply to you there. If you are away, we email you a link back to the chat.
Choose a help centre
- Learning
Sharing your success story
Finished a course or class? Tell other students how it helped you. Your story goes to the NSDP team, who read it before it appears on the NSDP website with a Verified NSDP student tick.
- How it works…what you learned and what changed for you. NSDP Our team reads it We may call or email you before it goes up.…
- Filling in the form…WebP, up to 3 MB) Phone / Email: At least one, so our team can contact you. Never published. Consent: "I allow…
- Your stories and where they stand…or choose Try again now. In review: The NSDP team has your story and is reading it. Published: Your…
- Getting started
Announcements, notifications and your inbox
The three places the portal keeps you updated: what your instructor announces, what NSDP and the portal notify you about, and the inbox for private messages with your instructor.
- Getting started
Contact NSDP support
NSDP's helpline, WhatsApp and email, NSDP Rehnuma (NSDP's AI assistant), and which one to use for courses, payments, sign-in, schemes and disputes.
- Getting started
Getting help
Where to look first, and who to contact for what: your course's discussion, NSDP Rehnuma and its tickets, NSDP's helpline, WhatsApp and email, and disputes for campuses and teachers.
- Getting started
NSDP Rehnuma, NSDP's AI assistant
Ask NSDP Rehnuma, NSDP's own AI assistant, about courses, campuses, admissions, schemes and your own account, in English, Urdu or Roman Urdu, and ask for a person whenever you need one.
- Getting started
The student portal from A to Z
Every page of the student portal in one list: what it is for, where it is in the menu and the guide that explains it in full.
- Getting started
Your earlier chats with NSDP Rehnuma
Every chat with NSDP Rehnuma, NSDP's AI assistant, is kept for you: open Previous chats to read one again or carry on with your latest. On the website, prove your email with a one-time code to see chats from your other devices.
- Learning
Fees, payment options and refunds
NSDP's fees for recorded courses, live Zoom classes and on-campus classes: shown per month, paid in advance in one payment. The ways you can pay (including cards from abroad), installment plans today, and the 24-hour refund for every format.
- Learning
Rating a course or class
Rate a course once you finish it (or reach halfway through a self-paced course), and a class once it is over. One tap on the stars is enough; details are optional. NSDP checks every review before it appears on the NSDP website, and you can edit yours once.
- Where your review stands…it. In review: With the NSDP website, waiting for the team's check. Published: Approved and shown on the NSDP…
- Changing your review…review once. The changed review goes back to the NSDP team's check before it shows again. While a review is still…
- Reading other students' reviews in Explore…can take up to five minutes to change after the NSDP team publishes a review. If the website can't be reached,…
- Live & on-site classes
Finding a campus, and campus and instructor profiles
Use Find a campus to see NSDP campuses by city and province, which on-campus courses each one teaches and which batches are open. Open a campus or an instructor to read their profile before you join.
- Live & on-site classes
Your Live Zoom classes and On-campus classes
Live Zoom classes and On-campus classes list the classes you are enrolled in. Learn to read the lists, a class's page and its classroom, what each class state means, when the join button opens, and what the messages mean.