Getting started
Talking to a person on NSDP's team in the chat
Ask for a person in the NSDP Rehnuma chat and a member of NSDP's help desk can join the same chat and reply to you there. If you are away, we email you a link back to the chat.
Choose a help centre
- Getting started
Contact NSDP support
NSDP's helpline, WhatsApp and email, NSDP Rehnuma (NSDP's AI assistant), and which one to use for courses, payments, sign-in, schemes and disputes.
- Getting started
Getting help
Where to look first, and who to contact for what: your course's discussion, NSDP Rehnuma and its tickets, NSDP's helpline, WhatsApp and email, and disputes for campuses and teachers.
- Getting started
NSDP Rehnuma, NSDP's AI assistant
Ask NSDP Rehnuma, NSDP's own AI assistant, about courses, campuses, admissions, schemes and your own account, in English, Urdu or Roman Urdu, and ask for a person whenever you need one.
- Getting started
Your earlier chats with NSDP Rehnuma
Every chat with NSDP Rehnuma, NSDP's AI assistant, is kept for you: open Previous chats to read one again or carry on with your latest. On the website, prove your email with a one-time code to see chats from your other devices.
- Account & security
Campus account and security
The Account & security page of the campus portal: the login email and how to change it, changing the campus password, recent sign-ins, and signing out every other device.
- Campus operations
Ratings and reviews of your on-campus classes
The campus Reviews page shows what students said about the on-campus classes at your campus, published on the NSDP website after NSDP's check. Your campus can reply once to each review and report one that breaks the rules, but never edit or delete it. A suspended campus can only read.