Students rate a course once they finish it (or from halfway through a self-paced course), and a class once its batch is over. NSDP checks each review, publishes it on the NSDP website, and the figures come back to your Reviews page.
Reading the figures
| On the page | What it shows |
|---|---|
| Average rating | Your overall average out of 5 and the number of ratings, across your courses and classes. |
| Badge | Top rated or Highly rated instructor, when the NSDP website awards one. |
| How students rated | How many ratings gave 5, 4, 3, 2 and 1 stars. |
| Verified completions | The share of ratings from students who completed the course; the rest were given from halfway through. |
| Would recommend | The share of students who said yes to recommending it (of those who answered). |
| In detail | Average stars for Content quality, Instructor & teaching, Value and, for on-campus classes, Facilities. |
| Last 90 days | The average and number of new ratings, with the change against the 90 days before, and bars for the last six months. |
| Your courses and classes | Each course or class with its own average and count. Pick one to see its reviews. |
The rating chip on your Courses list (for example ★ 4.4 (12)) shows the same figures per course. A course without ratings shows no chip.
The reviews themselves
- Latest reviews lists published reviews. Use Show to narrow it to one course or class.
- Each review shows the stars, the date, the title and text (or Stars only, no written review.), the student's name, and Completed the course or Rated while studying.
- Detail stars and Recommends / Doesn't recommend show when the student gave them.
Replying to a review
Step 2: Write your public reply
Thank the student, answer their point, say what you will improve. 10 to 1000 characters.
Step 3: Send reply
It shows as Waiting for NSDP's check until NSDP decides.
Your reply's status
- Waiting for NSDP's checkSent. Students don't see it yet.
- PublishedShown under the review on the NSDP website and in the student's My reviews.
- Not publishedNSDP did not publish it. You may rewrite it once with Rewrite reply.
Reporting a review
Press Report review, choose why, add an optional Note for NSDP (up to 300 characters) and Send report. NSDP's team looks at it; the review shows Reported for you afterwards. Reporting doesn't hide the review by itself.
- Abusive or offensive
- Spam or advertising
- Not about this course
- Shares personal information
- Fake or not a real student
- Something else
What you can't do
- Edit or delete a student's review. Only the student can change it (once), and only NSDP removes reviews.
- Reply to or report reviews of courses and classes that aren't yours.
- Reply or report while someone from NSDP is viewing your account: You are viewing this teacher's account. Only the teacher can answer reviews.
When the figures change
The page reads the NSDP website's figures through a short cache, so a newly published review or a reply decision shows within about five minutes. Your own reply or report shows straight away. If the website can't be reached the page says Ratings are unavailable right now. with a retry.
FAQ
Why do I have no reviews?
Students can rate a course once they finish it or from halfway through, and a class once its batch is over. Reviews show only after NSDP publishes them.
A review is unfair. Can I remove it?
No. Reply calmly with your side, and report it if it breaks the rules. NSDP decides.
Who replies to reviews of an on-campus class?
Both you and the campus see them and either may reply, but a review takes only one reply: whoever replies first answers it. Agree with the campus who answers.