28 results for “suspended”

Help centre

Campus operations
What it means when a campus is suspended
A suspended campus can still sign in and read its records, but everything that changes data is paused until NSDP reactivates it. What still works, what is paused, and how to get reactivated.
Campus operations
Ratings and reviews of your on-campus classes
The campus Reviews page shows what students said about the on-campus classes at your campus, published on the NSDP website after NSDP's check. Your campus can reply once to each review and report one that breaks the rules, but never edit or delete it. A suspended campus can only read.
- While the campus is suspendedYou can still read every figure and review, but Reply and Report review are not available until the campus is active…
- FAQOpen Reviews While a campus is suspended
Account & security
Campus account and security
The Account & security page of the campus portal: the login email and how to change it, changing the campus password, recent sign-ins, and signing out every other device.
- Our campus is suspended. Can we still change the password?Yes. Account & security stays open while a campus is suspended.
Campus operations
Batches, registration and seats at your campus
How an on-site batch moves from approved to open registration to running and ended, how your campus opens and closes registration, how seat limits and the admission deadline work, and how to use the Batches page.
- Do our batches stop if the campus is suspended?No, batches already running continue and stay visible, but registration, class changes and attendance cannot be changed…
- The figures on the Batches page…their classes can be marked on the day. Shows Campus suspended · read-only while suspended.
Campus operations
Reading comments on attached courses
The campus Comments page lists learner conversations on the recorded courses NSDP attached to your campus. It is for reading only: the course's teacher and NSDP approve, reply and delete. The page appears only while a course is attached.
- While the campus is suspendedNothing changes on this page: you can still read every conversation and mark threads read or unread.
Campus operations
The campus dashboard
What the campus portal's Dashboard shows: the hero, what needs your attention, the four figures, today's classes and the week ahead, your batches, teachers, recent activity and quick links, and how each number is counted.
Campus operations
Updating your campus profile (change requests)
Edits to your campus profile are sent to NSDP as a change request per section. Your live profile stays as it is until NSDP approves. How to send, follow, update, answer and withdraw a request, and what each status means.
Campus teachers
How teachers are linked to a campus
A teacher is linked to a campus when NSDP approves a campus's request for them or assigns them to the campus. What the link lets the teacher and the campus do, what each side can see, and how a link ends.
- What happens to the link if a campus is suspended?The link stays, but the suspended campus is not offered when scheduling new in-person…
- I'm a teacher and the campus list in the editor is empty.…not linked to an active campus yet, or the campus is suspended. Ask the campus or NSDP.
Campus teachers
Your campus teachers page
The Teachers page in the campus portal: the figures at the top, the approved teachers list and profile drawer, the requests register with its statuses and filters, and the Copy profile button.
- While your campus is suspendedBoth tabs stay readable, but Put forward a teacher is locked and the Revise & send back and Resubmit actions are hidden…
Courses
Recorded courses attached to your campus
A campus runs on-site courses only. NSDP can attach a recorded course to your campus: you can then read it and give it to your own students for free. What attaching means, where attached courses appear, and what a campus can and cannot do with them.
- While the campus is suspendedYou can still open attached courses, their students and their comments, but you can't give a course to a student or take…
Certificates
Managing certificates for your campus batches
See who is eligible for a batch certificate, close a batch and issue certificates, issue or re-issue one student's certificate, and revoke a certificate that should not stand.
- While the campus is suspended…or revoke them. The page shows This campus is suspended.
- Why is there no Close batch & issue button?…are turned off for the school, or the campus is suspended.
Careers & internships
Scheme interviews for instructors and campuses
How instructors and campuses hold the Laptop Scheme and Asaan Karobar Card interview: the conflict declaration, scheduling, the scoring rubric with a reason per criterion, and the limits on top scores.
- Why does it say the campus is suspended?A suspended campus can read its interviews but cannot declare,…
- Questions…can hand it to another interviewer. "This campus is suspended. Contact NSDP administration to make changes."…
Payouts & money
Campus payout requests and their statuses
How to send a payout request, what each field of the request form accepts, the one-open-request rule, what every request status means, and how to answer NSDP, cancel or dispute a request.
- Can we see our requests while the campus is suspended?Yes. Everything stays readable, but you can't send, reply to or cancel requests until NSDP reactivates the campus.
- Messages you may see…Try again later or contact NSDP. "This campus is suspended. Payout requests are paused until NSDP reactivates…
Support & disputes
Raising a dispute as a campus
When something about a batch, a register, a teacher, a student, your profile or a payout needs NSDP administration to settle it, open a dispute and keep the whole conversation in one place.
- While the campus is suspended…reply or close them. The page shows This campus is suspended and the buttons are locked.
Getting started
From joining to payout: the campus journey
Everything a partner campus does in the portal, in order: first sign-in, the agreement, profile and verification, teachers, on-site courses and NSDP review, batches and registration, classes and attendance, certificates and payouts, with a link to the full guide for each step.
- 8. Every day, and when something goes wrong…account and security What it means when a campus is suspended
Getting started
Your campus portal at a glance
What each area of the campus portal is for, the menu and the New menu, what the numbers beside menu items mean, what NSDP controls and what your campus controls, and where to start on your first day.
Campus operations
Campus reports and CSV exports
The six report views for your campus (overview, enrollment, attendance, batches, teachers and revenue), how date ranges work, what "at risk" means, and how to download any table as CSV.
- What is and isn't included…payers). Reports stay available while a campus is suspended.
Campus operations
Cancelling, moving or marking a class held
The Change button on each class of an on-site batch: cancel a class with a reason, move it to another day or time, mark it held, or restore it as planned; what students are told and how each change affects attendance and certificates.
- Messages you may see…to do; ask NSDP if this is wrong. "This campus is suspended." Class changes are paused until NSDP reactivates the…
Campus operations
Marking attendance for in-person classes
How attendance is taken for in-person batches at a campus: when the register opens, what each mark means, saving and correcting marks, and how attendance feeds batch certificates.
- Messages you may see"Read-only" The campus is suspended: This campus is suspended, so attendance can be viewed…
Campus operations
Running on-site courses at your campus
The On-site courses page: which courses appear, what your campus can change (venue and seat limit), how to open and close registration and take the register, how to create a course with one of your teachers, and how NSDP review works.
- Messages you may see…decision, then launch registration. This campus is suspended. Reading still works; every change is refused until…
Campus operations
Your campus profile, section by section
A tour of the Campus profile page: its tabs, what each editable section holds with its limits, the images and gallery rules, the details only NSDP can change, and how edits become change requests.
Campus teachers
Answering NSDP's questions on a teacher request
When a teacher request shows Information needed, NSDP has paused its review and asked you something. How to revise the request and send it back without using up an attempt.
- Messages you may see…check the status before trying again. "This campus is suspended" Sending is paused while the campus is suspended. You…
Campus teachers
Rejected teacher requests, resubmitting and the 3-attempt rule
If NSDP rejects a teacher you put forward, you can correct the request and resubmit it. Each candidate gets at most three attempts; a third rejection is permanent.
- Rules worth knowing…same CNIC or email blocks it. While your campus is suspended, Resubmit is hidden.
Campus teachers
The teacher request form, field by field
Every step and field of Put a teacher forward: what is required, the limits and formats, uploading documents, referees, and what the error messages mean.
- How the form works…typed is lost. Can't see the form? If your campus is suspended, the page shows This campus is suspended instead of…
- Common errors…in your list of approved teachers. "This campus is suspended. Contact NSDP administration to make changes."…
Courses
A course's students and their progress
See who is enrolled on a course, their enrolment status and how far they have got. How progress is counted, what the teacher view shows, and what a campus sees for a recorded course attached to it.
- The campus view: students your campus gave the course to…a student your campus did not give the course to. A suspended campus can still read the list but can't give a course…
Courses
An attached course in the campus portal, tab by tab
What a campus sees when it opens a recorded course NSDP attached to it: the view-only header and the four tabs (Curriculum, Students, Comments and Preview), giving the course to your own students, and what stays with the course's teacher and NSDP.
- What a campus can't do…that. Give or take back a course while the campus is suspended.
- The Give to a student button is missing.The campus is suspended, so giving a course and taking it back are paused…
Courses
Course information and setup
Create a recorded course, then fill in its Information (title, descriptions, learning details, cover image, course settings, intro video) and use Setup to see what is still missing. The fee and the certificate are set by NSDP. Covers saving, submitting for review and the course statuses.
- Differences for campuses…can't be changed in the workspace. If the campus is suspended the course is read-only. See The campus course…
Payouts & money
How campus payouts work
Your campus earns a share of every paid seat in its in-person batches. Learn how the share is worked out, why it waits in reserve, the minimum payout and how a payout request moves from NSDP review to payment.
- When payouts are pausedWhat you see What it means This campus is suspended You can still see your earnings and requests, but you…
- Why can't I request a payout?…has paused campus payout requests, or the campus is suspended.